Saying thank you is a really basic simple task, and yet how many times have you been thanked just for doing what you do? Today I received a postcard from a client that reads:
Dear Carl, I thought I would put pen to paper to thank you for your support last week. It has been a bit daunting launching a business in a sector / discipline you have never worked in. I feel a lot more confident and knowledgeable than I did before our meeting. Your time is very much appreciated. A big thank you.
It has really made my day, it is so nice to feel appreciated, so today I have implemented a programme of thanking my clients and suppliers for their business in the hope that I can make them feel as good about the support they provide to me.
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